Shipping Policy

When will we ship your order?

If your order is placed on a business day before 1pm (AEST) every effort will be made to ship your order on the same day.  Orders placed after 1pm will be shipped the following business day. Orders made over the weekend will be shipped on the following business day.

Do you ship internationally?

At the moment we only ship within Australia.  If you are in another country and would like to purchase something from our store, please contact us and we may be able to provide you with an estimate of shipping costs.

What are the shipping costs?

Orders over $100 will ship for free (Australia Post – Regular Post).

Orders under $100 will have a flat rate shipping fee of $7.50. You may be issued a tracking number so your order will be trackable with Australia Post.

Very bulky items may have additional fees applied, you will be notified of this during the checkout process.

What about express shipping?

Currently express shipping within the Australia Post is unavailable.  We’ll be working on updating our shipping methods in the future, however for the sake of simplicity express shipping is currently unavailable.

Can I collect my order from one of your stores?

Yes, local pickup is available exclusively and only at our Smithfield store. The address is 3/14 Mnt Milman Dr, Smithfield, QLD, 4878.

For information regarding returns or refunds, please see our Returns Policy page.

We take privacy seriously. Our Privacy Policy outlines the ways we gather, use, disclose, and manage our customer’s data.

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